Shipping and Delivery Policy for floatlivings.com
Last Updated: May 27, 2025
Thank you for shopping at Float (float-livings.com), operated by Maple (trade name: Maple and Arjun Manchanda). This policy outlines our shipping and delivery process to ensure a smooth experience for you.
Order Processing
- Processing Time: All orders are processed and dispatched within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
- Order Confirmation: After placing your order, you will receive an order confirmation email. Once your order has shipped, a separate email with tracking details will be sent.
Shipping Timeline
- Delivery Timeframe: Products are typically delivered within 3 to 10 business days from the date of dispatch, depending on your location and the courier partner.
- Delays: While we strive to meet this timeline, delivery may be affected by unforeseen circumstances such as weather, strikes, or regional restrictions.
Shipping Methods and Carriers
- We work with trusted courier partners to deliver your orders efficiently and securely. Our partners may include Delhivery, Blue Dart, DTDC, FedEx, DHL, and others, depending on your region and package size.
- Standard Shipping: Default shipping method for all orders.
- Expedited Shipping: May be available for select locations at additional cost. If available, options will be displayed at checkout.
Shipping Costs
- Calculation: Shipping charges are based on the weight, dimensions, and destination of your order. Final shipping costs will be shown at checkout.
- Free Shipping: From time to time, we may offer free standard shipping on orders above a specified amount. These offers will be clearly mentioned on the site and at checkout.
- International Shipping: For deliveries outside India, shipping charges may vary. Customers are responsible for any applicable customs duties, taxes, and clearance fees.
Order Tracking
- Once your order is dispatched, a shipping confirmation email will be sent with a tracking number and carrier link, allowing you to monitor the delivery status.
Delivery Address
- Please ensure your shipping address is complete and accurate, including a valid contact number.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
- P.O. Box addresses may not be accepted for all shipping methods or locations.
Receipt of Delivery
- Most deliveries may require a signature upon receipt to ensure secure handover.
- If your package appears damaged on arrival, please note it with the delivery agent or refuse the package and inform us immediately.
Undeliverable Packages
- If your package is returned due to: An incorrect address Failure to accept or claim the package Unpaid customs duties (for international orders) …we will contact you to arrange redelivery. Additional shipping charges may apply. If redelivery is not possible, a refund will be issued for the product cost only, excluding shipping and return charges.
Shipping Restrictions
- We currently ship across India. International shipping may be available to select countries; any restrictions will be mentioned on the product page or at checkout.
- Some oversized or special items may require additional handling and incur extra charges. This will be communicated prior to order confirmation if applicable.
Contact Us
For any shipping-related queries or support, please reach out to us at:
Email: info@float-living.com
Float reserves the right to modify this Shipping and Delivery Policy at any time. Any updates will be reflected on this page and will be effective immediately upon posting.